great access to parks and kids’ museum for weekend strolls

I appreciated the comfort of the great pillows and the convenience of being just about 5 km from the Hands On Children's Museum, perfect for our family outings, as well as the close proximity to Ed Austin Regional Park, which made for lovely afternoon walks.

The beds were incredibly comfortable, and the sheets added a touch of luxury to my stay. Breakfast was a highlight, featuring a good variety of options and excellent service from the staff, who worked diligently to keep everything replenished and clean. Their attentiveness made for a pleasant morning experience.

There was noticeable noise from the elevator area late at night.

Had an awesome time with friends! We explored Davy Crockett National Forest for some outdoor fun and then fished at Lake Jacksonville. The staff were super friendly, and the rooms were clean. Plus, it's in a great spot to access everything nearby.

My only issue was the pool area. it wasn't very clean, which could be better for future guests.

We had a lovely getaway with the kids, enjoying the clean pool and the spacious room that had a pleasant smell. Just a small note, the absence of bacon on the breakfast bar was a tiny letdown—but overall, it was a great stay! 😊

Relatable, Relatable, Relatable

Loved the spacious King Room that flooded with natural light! The customer service from Darren made all the difference, he treated us like family during check-in. Breakfast was a good surprise with a great variety that fueled our adventures ahead!

Totally recommend! ❤️😊

Comfortable beds and a clean environment were standout features of the stay. The breakfast selection was excellent, keeping everything well stocked and clean. However, ongoing renovations significantly impacted the experience. construction was disruptive, and the condition of the room had deficiencies including mold in the bathroom and worn furnishings. Overall, it didn't meet the usual standards expected at this price point.

Spot on location for quick access to attractions and entertainment. The lobby area flaunts fresh renovations that stood out and felt inviting upon arrival.

Bathroom lacked essential features like grab bars, making it tricky for anyone with mobility challenges to navigate the tub safely. Water pressure in the shower? A trickle at best, with chunks missing from the tub finish, indicating a real need for maintenance attention. Fire alarm issues disrupted sleep, and noise from nearby rooms kept the night lively in a less-than-ideal way. Lastly, breakfast promised bacon but delivered sausage, which left a few guests feeling let down. The hotel definitely shows signs of being mid-renovation, with exposed areas and unclean spots—might want to look somewhere else until they wrap things up.

The room was spacious and comfy, with a large TV and fresh linens. I loved the full-size toiletries—no more squashing into tiny bottles! Good sleep was guaranteed here.

Finding the hotel felt like a scavenger hunt; GPS was my only friend!

The location was great for exploring nearby attractions like the Alhambra dinner theater. The room was spacious and clean, which made for a comfortable stay. However, there were some noise issues from the breakfast area that disturbed our sleep during the night. Despite this, the friendly staff, particularly at the front desk, made our experience better.

The room was spacious and clean, with a nice seating area perfect for relaxing. The breakfast selection was fantastic, especially the options for dietary needs like plant-based items. The staff, especially Darren, were incredibly friendly and helpful throughout our stay.

The pool area could use a bit more cleanliness.

I had a good stay at the Holiday Inn Express in Jacksonville. The staff provided really good service, and the breakfast selection kept my picky children happy. My only downside was the minor cleanliness of the pool area. Still, I'd return without hesitation!

Comfortable beds and great breakfast

The beds were incredibly comfortable, making for a pleasant night's sleep. The breakfast was a standout, with a good variety of options and attentive staff ensuring everything was clean and well-stocked. However, there were some maintenance issues in the hallway that could be addressed.

Nice stay with decent breakfast!

Had a good time here with the fam! The room was bigger than I thought, super clean, and smelled nice. The pool was a hit with the girls! Breakfast was way better than the last place we stayed at. Just wish the AC was on, walked into a sauna at first!

helpful staff went the extra mile to ensure a wonderful stay

Rooms clean, staff friendly.

100% recommend for a flash stay

Clean room, spacious bathroom, with amenities like a mini fridge and microwave made our two-night stay enjoyable, and the breakfast offered plenty of delicious choices.

No